Terms & Conditions

Introduction

Welcome to Solent Print House. These Terms and Conditions (“Terms”) govern your use of our website and our printing and production services (“Services”). By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. Acceptance of Terms

By using our website or Services, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. These Terms apply to all visitors, customers, and users of our Services.

2. Use of Our Services

You agree to use our website and Services only for lawful purposes and in accordance with all applicable UK laws and regulations.

You must not:

• Use our Services for any unlawful, fraudulent, or misleading activity

• Interfere with the security, performance, or accessibility of our website or systems

• Attempt to access restricted areas of our website or systems

• Use automated tools to scrape, copy, or extract data from our website for commercial purposes

3. Intellectual Property

All content on our website, including text, images, graphics, designs, logos, and branding, is owned by or licensed to Solent Print House and is protected by UK and international intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from our website without our prior written consent, except where permitted by law.

4. Orders, Quotes, and Payment

When you place an order or accept a quote, the following terms apply:

• Pricing
  All prices are provided in GBP (£) unless stated otherwise. Prices may vary depending on materials, quantities, print methods, and project scope.

• Quotes
  Quotes are valid for a limited time only. We reserve the right to amend pricing if project requirements change.

• Payment Terms
  Payment must be made in accordance with the agreed terms. We reserve the right to require full or partial payment in advance. Late payments may result in delays or additional charges.

• Refunds
  Due to the custom nature of printed goods, refunds are not provided once production has begun, unless otherwise agreed in writing.

5. Production Timelines

We aim to meet all agreed production and delivery timelines. However, timelines are estimates and may be affected by factors outside our control.

We are not responsible for delays caused by:

• Late approvals or responses

• Changes to artwork or specifications

• Incomplete or incorrect information provided by the client

6. Client Responsibilities

You are responsible for:

• Providing accurate and complete artwork, specifications, and instructions

• Reviewing and approving proofs carefully before production

• Ensuring that all supplied content does not infringe third-party intellectual property rights

Once final approval is given, we are not responsible for errors in the approved artwork.

7. Revisions and Changes

Any revisions, changes, or additional work requested after approval or outside the agreed scope may incur additional charges and affect timelines.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, or economic losses arising from your use of our Services.

Our total liability for any claim relating to our Services is limited to the amount paid by you for the specific order or service giving rise to the claim.

Nothing in these Terms limits our liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.

9. No Warranties

Our Services are provided on an “as is” basis. While we take care to deliver high-quality work, we do not guarantee that Services will be error-free, uninterrupted, or meet all expectations beyond the agreed specifications.

10. Termination

We reserve the right to suspend or terminate access to our website or Services if these Terms are breached or if we believe continued use may cause harm to our business.

Any outstanding payments remain due upon termination.

11. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will take effect once published on our website. Continued use of our Services constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: solentprinthouse@gmail.com